Contact Us
Have questions about BridgeAI or need support? We're here to help. Reach out to us and we'll get back to you as soon as possible.
Get in Touch
Email Support
team@buildbridges.coBusiness Hours
Mon - Fri: 9:00 AM - 6:00 PM PST
Saturday: 10:00 AM - 4:00 PM PST
Sunday: Closed
Quick Response
We typically respond within 24 hours during business days. For urgent technical issues, expect a response within 4 hours.
Send us a Message
Choose the appropriate category and we'll route your message to the right team. All submissions are automatically saved to our Google Sheets system for tracking.
Choose the Right Category
Selecting the correct category helps us route your message to the right team for faster resolution.
General Inquiry
Questions about our services, pricing, or general information.
Complaint
Issues with our service, billing problems, or concerns to address.
Partnership/Collaboration
Partnership opportunities, business proposals, or collaboration inquiries.
Technical Support
Help with implementation, API issues, or technical troubleshooting.
Feature Request
Suggestions for new features or improvements to existing functionality.
Billing & Pricing
Questions about pricing, invoices, subscription management, or payments.
Others
Anything that doesn't fit into the above categories.
Frequently Asked Questions
Quick answers to common questions
Response Times
What to Include
- • Clear description of your issue or request
- • Relevant error messages or screenshots
- • Your current setup or environment details
- • Steps you've already tried
Demo Requests
Select "Partnership/Collaboration" category and mention "Demo Request" in your subject. We'll schedule a personalized demonstration of BridgeAI's capabilities for your team.
Urgent Issues
For critical issues affecting your production environment, select "Technical Support" category and start your subject with "URGENT:" for priority handling.